Privacy policy

This policy explains what personal data TCGWatch processes, why, and what rights you may have under the GDPR.

Who is responsible

The organization operating this TCGWatch instance is the data controller for data processed in the software. Contact them using the details they provide to you outside this app (for example your store’s privacy contact).

What data we process

Depending on how your store uses TCGWatch, the app may process:

• Staff account data (for example email address used to sign in, authentication metadata such as last login timestamps).
• Customer contact details you enter (for example name, email, phone, notes).
• Card request records linked to customers (requested cards, quantities, statuses, audit events).

Why we process data

We process this data to operate the wishlist/request workflow for your store, including notifications you configure (such as email or WhatsApp click-to-chat links).

Retention

Retention is determined by your store’s operational needs and any automated retention jobs configured for this instance. Your administrator may run retention tasks to delete older fulfilled/cancelled requests.

Your rights

Under the GDPR you may have rights such as access, rectification, erasure, restriction, objection, and data portability. Requests are typically handled by the store operating this instance; staff can export or delete/anonymize customer records where available in the product.

Contact

For privacy questions, contact the organization operating this TCGWatch deployment.